What is your minimum order quantity (MOQ)?

MOQ typically varies based on product type and specifications. Standard products (such as Strut Channel, cable trays, etc.) generally support small batch trials, while customized products or special specifications may have corresponding minimum order requirements. Specific details can be confirmed based on project needs.

What is your delivery time?

Regular standard products typically have a delivery time of 7–20 days, depending on the order quantity and specification complexity. Customized products or large-volume orders will have their delivery times confirmed separately based on production schedules.

How long does it take to ship orders?

Regular inventory products are typically shipped within 3-7 days after receiving the deposit. Customized products, depending on the order quantity, usually take 15-30 days. We will arrange the production schedule reasonably based on your shipping timeline.

Does your company support customization?

Support for customized production, including: different sizes and thicknesses; galvanizing methods (pre-galvanized / hot-dip galvanized); hole positions and structural design; project-specific non-standard specifications. Production can be arranged according to drawings or project requirements.

What are your payment terms?

We support various international trade payment methods: T/T (Telegraphic Transfer) as the primary method; partial prepayment available for small orders; more flexible payment terms negotiable for long-term cooperative customers. Specific terms are subject to the contract agreement.

How do you arrange shipping?

We support multiple shipping methods: sea freight (FCL / LCL, the most common method); air freight (for urgent orders); land transportation (for neighboring countries). We can assist with container loading, customs clearance, and export documentation.

Do you provide samples?

Yes, samples are available for customer testing and project confirmation. Sample fees can be deducted from subsequent bulk orders (subject to specific circumstances).

Are your products compliant with international standards?

Some of our products comply with international engineering standards, and we can provide relevant certification documents such as CE (varies by product series).

FAQ - Professional Metal Fabrication and Strut Channel Solutions Manufacturer

MOQ biasanya berbeza mengikut jenis produk dan spesifikasi. Produk standard (seperti Saluran Strut, dulang kabel, dan lain-lain) umumnya menyokong percubaan dalam kuantiti kecil, manakala produk tersuai atau spesifikasi khas mungkin mempunyai keperluan pesanan minimum yang sepadan. Butiran khusus boleh disahkan berdasarkan keperluan projek.

Produk piawai biasa biasanya mengambil masa penghantaran 7–20 hari, bergantung kepada kuantiti pesanan dan kerumitan spesifikasi. Produk yang disesuaikan atau pesanan volum besar akan mempunyai tempoh penghantaran yang disahkan secara berasingan berdasarkan jadual pengeluaran.

Produk inventori biasa biasanya dihantar dalam masa 3–7 hari selepas menerima deposit. Produk tersuai, bergantung kepada kuantiti pesanan, biasanya mengambil masa 15–30 hari. Kami akan mengatur jadual pengeluaran dengan munasabah berdasarkan garis masa penghantaran anda.

Sokongan untuk pengeluaran tersuai, termasuk:

Saiz dan ketebalan yang berbeza
Kaedah pengalvanan (tergalvani pra / tergalvani celup panas)
Posisi lubang dan reka bentuk struktur
Spesifikasi bukan piawai khusus projek

Pengeluaran boleh diatur mengikut lukisan atau keperluan projek.

Kami menyokong pelbagai kaedah pembayaran perdagangan antarabangsa:

T/T (Pemindahan Telegrafik) sebagai kaedah utama
Bayaran pendahuluan sebahagian tersedia untuk pesanan kecil
Syarat pembayaran yang lebih fleksibel boleh dirunding untuk pelanggan kerjasama jangka panjang.

Terma khusus tertakluk kepada perjanjian kontrak.

Kami menyokong pelbagai kaedah penghantaran:

Karangga laut (FCL/LCL, kaedah paling biasa)
Kargo udara (untuk pesanan segera)
Pengangkutan darat (untuk negara jiran)

Kami boleh membantu dengan pemuatan kontena, pelepasan kastam, dan dokumentasi eksport.

Ya, sampel tersedia untuk ujian pelanggan dan pengesahan projek. Yuran sampel boleh ditolak daripada pesanan pukal seterusnya (bergantung kepada keadaan tertentu).

Sesetengah produk kami mematuhi piawaian kejuruteraan antarabangsa, dan kami boleh menyediakan dokumen pensijilan berkaitan seperti CE (berbeza mengikut siri produk).

Soalan Lazim